Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

    Matthew Engineering

    Att. Stringer's Shack

    51 Walden st.

    North Adams Ma 01247

    413-664-6179

    info@stringersshack.com

     

     

    RETURNS & EXCHANGES

    60 DAY MONEY BACK GUARANTEE

    If you find your Stringer's Shack product is not to your liking, you would like a different color or size, please send the item(s) back to us at the address above and we will process your request. Please include your invoice number (if known) and your full name that was on the order, with instructions for exchange or refund. Turnaround time for returns/exchanges is about 1 week once we receive the item(s). 

    If the original purchase was made with a credit, debit card or PayPal, we will credit the account for the returned item(s) upon receipt and confirmation of their condition. Items must be in original condition and must be returned within 60 days of purchase.

    Shipping charges are not refundable. If we are unable to exchange per your request, we may issue a Gift Card.

    If you have any questions, please contact us at info@stringersshack.com or  call 413-664-6179